On a seat or in the cabin
Doors locked themselves or were locked with the keys left on the seat, console or floor.
Keys trapped inside · Greater Brisbane
Keys Locked in Your Car? Brisbane Mobile Help
Tell us where your vehicle is and request help for keys locked inside.
- For keys you can see or know are inside
- We arrive within 15 minutes, 24/7
- 20 years experience, rated 4.8 by our customers
- 10% off for new customers
Your situation
Where are the keys?
See the situations below, then describe yours in the How can we help? field.
In the boot
The boot closed with the keys inside. Some vehicles need a different approach when the cabin is also locked.
In the ignition or engine running
Keys are in the ignition or a smart key is inside with the engine on. Tell us straight away if a child or pet is inside and call 000 if anyone is at risk.
Not sure where they are
If you are not certain the keys are in the car, we may need to treat this as a lost key instead.
Before you call
What to prepare
Do not upload licence photos or documents to this website. Proof is checked in person.
- The exact car location: street, car park, level and bay if relevant
- Make, model, year and registration plate
- Whether the keys are in the cabin, the boot or the ignition
- Proof you own the vehicle or are authorised to access it, shown to the technician on site
How booking works
Call first, then we confirm coverage and attendance
Call or send the short form
Calling (07) 4520 4300 is fastest. The form is for when you cannot talk right now.
We check the vehicle location
Include the car’s suburb and postcode in your message. Our team confirms the service area before booking.
Attendance and price agreed by phone
Nothing is dispatched until you have agreed to the arrival window and price.
Locked out? Calling is quicker
Call now or leave your details
Leave your details and we will call you back. In How can we help?, tell us your vehicle make, model, year, the suburb where the vehicle is parked, and what you need. Our team confirms the job and the price with you before booking.
(07) 4520 4300Call for urgent lockout help- Fast call-back from our team
- Caboolture to Pimpama, incl. Ipswich & Logan
- Service and availability checked by our team
Questions
Keys locked inside the car: common questions
Can I request help for a vehicle parked at work?
Yes. Enter the postcode and suburb of the workplace car park where the vehicle is. What matters is that the vehicle is within our service area (Caboolture to Pimpama, including Ipswich and Logan), not where you live.
What if the keys are in the boot?
Mention “In the boot” in the message or tell us on the phone. Some vehicles let the boot be released from the cabin and others do not, so we check your make, model and year before confirming the job.
Do I need to be present when the technician arrives?
Yes, you or another authorised person needs to be with the vehicle. The technician checks proof of ownership or authority before any entry work and will not open an unattended vehicle.
Service boundaries
- For keys physically inside the vehicle. Lost keys are handled on a separate page.
- Vehicles located anywhere from Caboolture to Pimpama, including Ipswich and Logan; arrival window and price agreed by phone first.
- If a person or animal is at risk inside a vehicle, call 000 first.
- Prices are confirmed with you on the phone before a technician is sent.